Edge Of The World Vacations

Privacy policy

General
Edge Of The World Vacations recognize that your privacy is very important and we are committed to protecting the personal information collected from you. The policy sets out how information is collected, used, disclose and otherwise manage personal information about you. 
Collection
Types of information collected
Edge Of The World Vacation may collect and hold personal information about you, that is, information that can identify you, and is relevant to providing you with services you are seeking.  The kinds of information we typically collect include name, address, age, contact details land line phone, mobile phone, fax, email, membership information, as well as electronic information from your use of our website.
Method of collection
Personal information will generally be collected directly from you through the use of any of our standard forms, over the internet, via email, fax, or through a telephone conversation with you.  Edge Of The World Vacation Consultantsmay also collect personal information about you from our third party referral service providers who assist us in operating our business. 
There may, however, be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect personal information directly from you.  With usually notify you about these instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected.
Purpose of collection
The personal information that is collect and held about you, depends on your interaction with our vacation consultants. Information collected, used and held with your personal information is reasonably necessary for directly related to the performance of our functions and for the purposes of:

communicating with you, either verbally, electronically or by post;
providing products and/or services to you or someone else you know;
monitoring, auditing and evaluating our products and services;
providing you with marketing information about other services that our related entities and other referred organisations that we have affiliations with and their offer that may be of interest to you.
facilitating our internal business operations including accounting, administration, and security.
involving you in market research, gauging your satisfaction and seeking feedback regarding our relationship with you.

developing, improving and marketing our products and services.
complying with any legal or regulatory requirements; and
dealing with any complaints or enquiries.Failure to provide information
If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the services or products you, or they, are seeking .
Our website
Our website may contain links to other sites.  These website links are used for referral purposes only. We are not responsible for the privacy practices or the content of linked web sites and linked websites are not subject to our privacy polices and procedures.  It is recommended and are encouraged to read the privacy policies of any linked sites  before disclosing your personal information.
Use and Disclosure
 Edge Of The World Vacations may disclose personal information about you to.

our related entities to facilitate our and their internal business processes.
third party service providers, who assist us in operating our business or locations.
our related entities and other organisations with whom we have referrals so that those organisations may provide you with information about services, products and various promotions.In some circumstances, the law may permit or require us to use or disclose personal information for other purposes. We will not sell or rent the personal information collected from you or about you to any third party.      
Marketing materials  
We may also send you direct marketing material. If it is not practicable to obtain your consent we will provide you with an option to not receive direct marketing material in each of our direct marketing campaigns/emails.   You can opt out of receiving such information from Edge Of The World Vacations by following the unsubscribe instructions located in the e-mails we may send.  
Security  
 Your personal information  is stored in different ways, including in paper and in electronic form. Taking all reasonable measures to ensure that your personal information is stored safely to protect it from misuse, unauthorized access, interference, modification, or disclosure, including electronic and physical security measures. For example, our company will store personal information on computer systems with limited access, which are located in controlled and secure facilities. 
Access and correction
You may access personal information held about you, by making a written request at any time.  We will respond to your request within a reasonable period.  We may charge you a reasonable fee for providing mailed copies of your information. Generally, will make your personal information available to you within 21 days.
Edge Of The World Vacations and Services will do our best to keep your personal information accurate and up to date. You can assist us by advising us of any change to your details.  If, upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is inaccurate, incomplete or out of date, please notify us immediately and will take reasonable steps to correct the information so that it is accurate, complete and up to date. 
Complaints and Feedback 

Edge of the world vacation consultants is a privately owned and operated company. Edge Of The World Vacations is an unbiased travel consultant information provider and does not represent any exchange services companies other than who we are. Edge Of The World Vacations does not directly sell air travel, or timeshares but we help you search for travel products, timeshares and services via third-party referral websites. Edge Of The World Vacations is not responsible in any way for third-party products, timeshares, resort policies procedures, resort fees, resort use, resort changes, security deposit refunds, exchange increases, unit upgrades – holiday upgrade fees, or site content. Third-party referral suppliers may change their offers for a variety of reasons and thus we cannot guarantee their offers. Please review hotel - resort lodging offers and accommodations prior to reserving. Any credit card billing or statements will be charged to the exchange service company or resort providing those services.
If you wish to make a complaint about a privacy-related matter please contact Timeshare Ventures and Services LLC as set below and will take reasonable steps to investigate the complaint and respond to you. If you are not happy with the response, you may complain directly to the privacy regulator.
If you have any questions or concerns about our companies privacy policy, or the way your personal information is handled, please contact our Privacy officer at one of our companies locations.